1. Delivery Areas
LotusMed Instruments is pleased to offer international shipping to locations around the globe. We strive to deliver to as many countries and regions as possible. For a complete list of countries we ship to, please refer to our website or contact our customer service team.
2. Shipping Methods
We use reputable international carriers to ensure safe and timely delivery of your orders. Our shipping partners include:
- DHL
- UPS
- FedEx
These carriers provide a range of shipping options to suit your needs, including standard and expedited services.
3. Processing Time
Once your order is confirmed, please allow [10-15 business days] for processing. This timeframe includes order preparation and handling before shipping. Processing times may vary depending on order volume and product availability.
4. Shipping Costs
Shipping costs are determined based on the following factors:
- Order Weight and Size: Larger and heavier items may incur higher shipping fees.
- Delivery Location: Costs vary depending on the destination country.
Shipping fees will be calculated and displayed at checkout before you complete your purchase.
5. Tracking Your Order
After your order has been dispatched, you will receive an email with a tracking number from one of our shipping partners. You can use this tracking number to monitor the progress of your delivery.
6. Delivery Issues
If you encounter any issues with your delivery, such as delays or missing items, please contact our customer service team for assistance:
Email: [email protected]
Phone: +923177290854
We are committed to resolving any issues as quickly as possible.